Hyundai Santa Fe: Parking Safety / System operation

Hyundai Santa Fe (TM) 2019-2024 Owner's Manual / Driver assistance system / Parking Safety / System operation

Remote Smart Parking Assist button

Remote Forward/Backward

Operating order

Remote Forward/Backward operates in the following order:

1. Getting ready to remotely move forward and in reverse

2. Remotely moving forward and in reverse

1. Getting ready to remotely move forward and in reverse

There are two ways to operate Remote Forward/Backward function.

Method (1) Using the function with engine off

(1) Within a certain range from the vehicle press the door lock () button on the smart key and lock all doors.

(2) Press and hold the Remote Start button () within 4 seconds until the engine starts.

• For more details on remotely starting the engine, refer to “Remote Start” section in chapter 6.

Information

If the vehicle is remotely started that has been parked in cold weather for a long time, the operation of Remote Forward/ Backward function may be delayed depending on the engine condition.

Method (2) Using the function with engine on

(1) Park the vehicle in front of the space where you want to use Remote Forward/Backward function, and shift the gear to P (Park).
(2) Press and hold the Parking/View () button to turn on Smart Parking Assist. A message ‘Under Remote Control’ will appear on the infotainment system screen.
(3) Get out of the vehicle with the smart key and close all doors.

• 'Agree' must be selected on the infotainment system screen and the infotainment system has to operate properly to use Remote Forward/ Backward function.

2. Remotely moving forward and in reverse

(1) Press and hold one of the Forward () or Reverse () button on the smart key. Remote Smart Parking Assist will automatically control the steering wheel, vehicle speed and gearshift. The vehicle will move in the direction of the button pressed.
(2) While Remote Forward/Backward function is operating, if the you do not hold down the Forward () or Reverse () button, the vehicle will stop and system control will pause. The function will start operating again when the button is pressed and held again.
(3) When the vehicle reaches the target location, release the smart key Forward or Backward button.
(4) When the driver gets in the vehicle with the smart key, a message will appear informing the driver Remote Forward/Backward function is complete on the infotainment system screen and the engine will remain on. In addition, when the Remote Start
() button is pressed on the smart key from outside the vehicle, a message will appear informing the driver Remote Entry/Exit Parking function is complete and the engine will turn off.

  • Check that all smart keys are outside the vehicle when using Remote Forward/Backward function.
  • Remote Forward/Backward function will operate only when the smart key is within 13 ft. (4 m) from the vehicle. If there is no vehicle movement even when the Forward or Reverse button is pressed on the smart key, check the distance to the vehicle and press the button again.
  • The detecting range of the smart key may vary depending on the surroundings that are affected by radio waves such as transmission tower, broadcast station, etc.
  • When remotely moving forward using method (1), it is recognized as an exit situation, and the vehicle moves 13 ft. (4 m) to check for pedestrians, animals or objects around the vehicle. After confirmation, the steering wheel is controlled according to the condition ahead.
  • When remotely moving forward using method (2), it is recognized as a parking situation, and will immediately control the steering wheel according to the condition ahead to assist with entering the parking space and aligning the vehicle. However, performance may reduce depending on the pedestrians, animals, shape of objects, location, etc. around the vehicle.
  • For moving remotely in reverse, both method (1) and (2) aligns the steering wheel first, and then will only move the vehicle straight.
  • When remotely moving forward or in reverse is completed, the vehicle will automatically shift to P (Park) and engage EPB (Electronic Parking Brake).

CAUTION

  • When using Remote Remote Forward/Backward function, make sure that all passengers have gotten out of the vehicle.
  • If the vehicle’s battery is discharged or Remote Smart Parking Assist malfunctions when parked in a narrow parking space, Remote Forward/Backward function will not operate. Always park your vehicle in a space wide enough for you to get in or out of your vehicle.
  • Please note that depending on the parking space, you may not be able to exit from the space you have entered by using Remote Forward/ Backward function.
  • After parking, the surrounding may change due to the movement of surrounding vehicles. If this occurs, Remote Forward/Backward function may not operate.
  • Before leaving the vehicle, close windows and sunroofs, and make sure the engine is off before locking the doors.

System operation status

*Operation status by the hazard warning light may not be applicable based on the regulation of your country.
* If the smart key is not within the operating range from the vehicle (approximately 13 ft. (4 m)), the smart key LED will not illuminate or blink. Use the smart key within the operating range.

How to turn off Remote Forward/ Backward function while operating

  • Press the Parking/View () button while the infotainment system screen guides the driver using method 2.
  • Shift the gear except to P (Park) while the infotainment system screen guides the driver using method 2.
  • Press the Parking Safety () button or select ‘Cancel’ on the infotainment system screen.
  • Press the Remote Start () button on the smart key while the vehicle is being controlled by RRemote Forward/Backward function. Remote Forward/Backward function will turn off. At this time, the engine will turn off.
  • Get on the vehicle with the smart key. Remote Forward/Backward function will turn off. At this time, the engine will remain on.

The function will pause in the following conditions when:

  • There is a pedestrian, animal or object in the direction the vehicle is moving
  • The door or liftgate is open
  • The Forward () or Reverse () button is not continuously pressed
  • Simultaneously pressing multiple buttons on a smart key
  • The smart key is not operated within 13 ft. (4 m) from the vehicle
  • Button of another smart key is pressed in addition to the operating smart key
  • Blind-Spot Collision-Avoidance Assist or Rear Cross-Traffic Collision- Avoidance Assist operates while the vehicle is being controlled in the reverse direction.
  • The vehicle moves 22 ft. (7 m) while the smart key is pressed with Remote Forward/Backward function (maximum travel distance per button press)

When Remote Forward/Backward function is paused, the vehicle will stop. If the condition that made the function to pause disappears, the function may operate again.

The function will cancel in the following conditions when:

  • The steering wheel is steered
  • The gear is shifted while the vehicle is moving
  • Operating EPB while the vehicle is moving
  • The engine hood is open
  • The brake pedal or accelerator pedal is depressed when all the doors are closed
  • The smart key is outside the vehicle when the brake pedal is depressed while the driver's door is open
  • Rapid acceleration occurs
  • Vehicle skid occurs
  • The wheel is stuck by an obstacle and cannot move
  • There are pedestrians, animals or objects at the front and rear of the vehicle at the same time
  • Approximately 3 minutes and 50 seconds have past after Remote Forward/Backward function has started to operate
  • The slope of the road exceeds the operational range
  • The function is paused for more than 1 minute
  • The total travel distance of the vehicle has exceeded 45 ft. (14 m) after Remote Entry/Exit Parking function operation
  • The steering wheel, gearshift, braking, and drive controls are not working normally
  • There is a problem with the smart key or the smart key battery is low
  • ABS, TCS or ESC system operates due to slippery road conditions
  • The alarm of the Theft Alarm System sounds

When Remote Forward/Backward function is canceled, the vehicle will automatically stop, shift the gear to P (Park) and engage EPB (Electronic Parking Brake).

    System settings

    Settings functions for the system Warning Volume With the engine on, select ‘Driver Assistance → Warning Volume’ from the Settings menu to change the Warning Volume to ‘High’, ‘Medium’ or ‘Low’ for Remote Smart Parking Assist...

    System malfunction and limitations

    System malfunction System check When Remote Smart Parking Assist is not working properly, the ‘Check Parking Assist’ warning message will appear on the infotainment system screen...

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