Hyundai Santa Fe: System malfunction and limitations / Limitations of the system

Reverse Parking Collision-Avoidance Assist may not assist braking or warn the driver even if there are pedestrians or objects under the following circumstances:

• Any non-factory equipment or accessory is installed
• Your vehicle is unstable due to an accident or other causes
• Bumper height or rear ultrasonic sensor installation has been modified
• Rear view camera or rear ultrasonic sensor(s) is damaged
• Rear view camera or the rear ultrasonic sensor(s) is stained with foreign material, such as snow, dirt, etc.
• Rear view camera is obscured by a light source or by inclement weather, such as heavy rain, fog, snow, etc.
• The surrounding is very bright or very dark
• Outside temperature is very high or very low
• The wind is either strong (above 12 mph (20 km/h)) or blowing perpendicular to the rear bumper
• Objects generating excessive noise, such as vehicle horns, loud motorcycle engines or truck air brakes, are near your vehicle
• An ultrasonic sensor with similar frequency is near your vehicle
• There is ground height difference between the vehicle and the pedestrian
• The image of the pedestrian in the rear view camera is indistinguishable from the background
• The pedestrian is near the rear edge of the vehicle
• The pedestrian is not standing upright
• The pedestrian is either very short or very tall for the system to detect
• The pedestrian or cyclist is wearing clothing that easily blends into the background, making it difficult to detect
• The pedestrian is wearing clothing that does not reflect ultrasonic waves well
• Size, thickness, height, or shape of the object does not reflect ultrasonic waves well (e.g., pole, bush, curbs, carts, edge of a wall, etc.)
• The pedestrian or the object is moving
• The pedestrian or the object is very close to the rear of the vehicle
• A wall is behind the pedestrian or the object
• The object is not located at the rear center of your vehicle
• The object is not parallel to the rear bumper
• The road is slippery or inclined
• The driver backs up the vehicle immediately after shifting to R (Reverse)
• The driver accelerates or circles the vehicle

Reverse Parking Collision-Avoidance Assist may unnecessarily warn the driver or assist with braking even if there are no pedestrians or objects under the following circumstances:

• Any non-factory equipment or accessory is installed
• Your vehicle is unstable due to an accident or other causes
• Bumper height or rear ultrasonic sensor installation has been modified
• Your vehicle height is low or high due to heavy loads, abnormal tire pressure, etc.
• Rear view camera or the rear ultrasonic sensor(s) is stained with foreign material, such as snow, dirt, etc.
• The pattern on the road is mistaken for a pedestrian
• There is shadow or light reflecting on the ground
• Pedestrians or objects are around the path of the vehicle
• Objects generating excessive noise, such as vehicle horns, loud motorcycle engines or truck air brakes, are near your vehicle
• Your vehicle is backing towards a narrow passage or parking space
• Your vehicle is backing towards an uneven road surface, such as an unpaved road, gravel, bump, gradient, etc.
• A trailer or carrier is installed on the rear of your vehicle
• An ultrasonic sensor with similar frequency is near your vehicle

WARNING

Take the following precautions when using Reverse Parking Collision- Avoidance Assist:

• Always pay extreme caution while driving. The driver is responsible for controlling the brake for safe driving.
• Always pay attention to road and traffic conditions while driving, whether or not there is a warning.
• Always look around your vehicle to make sure there are no pedestrians or objects before moving the vehicle.
• The performance of Reverse Parking Collision-Avoidance Assist may vary under certain conditions. If vehicle speed is above 2 mph (4 km/h), the system will provide collision avoidance assist only when pedestrians are detected. Always look around and pay attention when backing up your vehicle.
• Some objects may not be detected by the rear ultrasonic sensors due to the objects distance, size or material, all of which can limit the effectiveness of the sensor.
• Reverse Parking Collision-Avoidance Assist may not operate properly or may operate unnecessarily depending on the road conditions and the surroundings.
• Do not solely rely on the system. Doing so may lead to vehicle damage or injuries.

CAUTION

• Noise may be heard when sudden braking occurs to avoid a collision.
• If any other warning sound such as the seat belt warning chime is already generated, Reverse Parking Collision-Avoidance Assist warning may not sound.
• The system may not work properly if the bumper has been damaged, replaced or repaired.
• Reverse Parking Collision-Avoidance Assist may not operate normally if interfered by strong electromagnetic waves.
• Playing the vehicle audio system at high volume may prevent passengers from hearing Reverse Parking Collision-Avoidance Assist warning sounds.
• Turn off Reverse Parking Collision- Avoidance Assist when towing a trailer. If towing and moving in reverse, Reverse Parking Collision- Avoidance Assist will activate as it detects the trailer.

CAUTION

Take the following precautions to maintain optimal performance of the detecting sensors:

• Always keep the rear view camera and rear ultrasonic sensors clean.
• Do not use any cleanser containing acid or alkaline detergents when cleaning the rear view camera lens. Use only a mild soap or neutral detergent, and rinse thoroughly with water.
• Do not spray the rear view camera or the rear ultrasonic sensors or their surrounding area directly with a high pressure washer. It may cause the rear view camera or the rear ultrasonic sensors to malfunction.
• Do not apply objects, such as a bumper sticker or a bumper guard, near the rear view camera or rear ultrasonic sensors or apply paint to the bumper. Doing so may adversely affect the performance of the system.
• Never disassemble or strike the rear view camera or the rear ultrasonic sensors components.
• Do not strike or pry the rear view camera or the rear ultrasonic sensors. The system may not operate properly if the rear view camera or the rear ultrasonic sensor(s) is forcibly moved out of proper alignment. We recommend that the vehicle be inspected by an authorized HYUNDAI dealer.

Information

Reverse Parking Collision-Avoidance Assist can detect a pedestrian or an object when:

• A pedestrian is standing behind the vehicle
• A large obstacle, such as a vehicle, is parked in the rear center of your vehicle